Privacy Policy

Privacy Policy

Introduction

Welcome to Macramekart.net (the “Website”), operated by Macramekart (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share your personal information, as well as your rights under the General Data Protection Regulation (GDPR). By using our Website, you agree to the terms of this Privacy Policy.

Data Controller

Macramekart
1284/52, Gurugram, Haryana, 122003
Email: [email protected]

Date of Last Update

This Privacy Policy was last updated on 15 June, 2024.

Information We Collect

We collect the following types of personal data:

  1. Contact Information: Name, email address, phone number, and postal address.
  2. Payment Information: Credit/debit card details and billing information.
  3. Account Information: Username, password, and other credentials.
  4. Usage Data: Information about how you use our Website, including your IP address, browser type, pages visited, and time spent on the Website.
  5. Transaction Data: Details about products you purchase and your order history.

How We Use Your Information

We use your personal data for the following purposes:

  1. To Process Orders: To fulfill your orders, process payments, and deliver products.
  2. Customer Service: To respond to your inquiries, provide support, and handle returns or complaints.
  3. Marketing: To send you promotional materials, newsletters, and special offers (you can opt-out at any time).
  4. Website Improvement: To analyze usage patterns and improve the functionality and user experience of our Website.
  5. Legal Compliance: To comply with legal obligations and protect our legal rights.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  1. Performance of a Contract: Processing necessary to fulfill our contractual obligations to you.
  2. Consent: Processing based on your consent (e.g., for marketing communications).
  3. Legitimate Interests: Processing necessary for our legitimate interests, such as improving our services and ensuring the security of our Website.
  4. Legal Obligations: Processing necessary to comply with our legal obligations.

Data Storage and Security

We store your personal data securely and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

Sharing Your Information

We may share your personal data with:

  1. Service Providers: Third-party service providers who perform services on our behalf, such as payment processors, delivery companies, and IT support.
  2. Legal Authorities: When required by law or to protect our legal rights.
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  1. Right to Access: You can request a copy of the personal data we hold about you.
  2. Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  3. Right to Erasure: You can request deletion of your personal data under certain conditions.
  4. Right to Restriction of Processing: You can request restriction of processing under certain conditions.
  5. Right to Data Portability: You can request transfer of your personal data to another organization or to you.
  6. Right to Object: You can object to the processing of your personal data under certain conditions.
  7. Right to Withdraw Consent: You can withdraw your consent at any time, where consent is the legal basis for processing.

Exercising Your Rights

To exercise your rights, please contact us at:

Email: [email protected]
Address: 1284/52, Gurugram, Haryana, 122003

We will respond to your request within one month of receiving it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please check back regularly to stay informed about how we protect your personal data.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 1284/52, Gurugram, Haryana, 122003

Thank you for trusting Macramekart with your personal data. We are committed to protecting your privacy and ensuring your data is secure.